Elements
Always present in "playing the game" are:
- Trust and access to information.
- Employees sharing in the outcome, good or bad.
- Employees understanding the business and thinking like owners.
Method of Delivery
Our process is delivered principally through "Coaching." We
provide training and guidance, helping the client organization develop its own unique
solution. Our services can be categorized into three areas:
Coaching: Facilitating the process and helping focus on the
goals.
- Business Literacy: Training in financial and other business literacy
fundamentals. Optional support in getting employees' own lives in order (e.g., building
wealth, aligning goals, career planning).
- Relationships: Facilitating game design, team-building, interpersonal
skills training (planning, meetings, conflict resolution, etc.), facilitating business
planning (vision, mission, values, strategy, etc.).
- Technical Consulting: Services to augment the client's staff
capabilities. Needs in many areas may affect playing the game. Example supplemental
services include: valuation, tax accounting, finance and cash management, on-line on-time
reporting systems, decision analysis, ESOP and compensation design, reengineering, sales
training and practices, market research.
Typical Engagement Elements
Some tasks are done in parallel, and some are segmented into phases.
The scope and extent of the elements are tailored to the client situation. A
representative sequence is:
- Introducing the Game
- Assessing the situation
- Starting "Huddles" and team-building
- Setting priorities and getting some quick wins
- Getting on-time financial and operating information
- Designing initial games
- Revisiting strategic planning (vision, mission, values, and goals)
- Revising the business plan (operational plan and budget)
- Training in business literacy (Business 101, financial literacy,
decision making)
- Designing the first, full Game and scoreboard
- Training in planning, meeting and other interpersonal skills"
- Casting free" (cutting the rope, allowing the client to sail off on
their own)
Detailed Model of Our Process
Client prospects may obtain a printed influence diagram
showing of how OBM works. This illustrates business elements with cause-and-effect
relationships. Obtaining a copy.
